1. Who we are
Risy Online LTD ("we", "us", "our") operates risytraining.com and resetbyrisy.com. We are committed to protecting your personal data in accordance with the UK GDPR and the Data Protection Act 2018.
2. What data we collect
We collect information you provide directly — including your name, email address, and phone number when you submit a form, book a call, or take our health assessment. We may also collect basic usage data (pages visited, device type) via standard analytics.
3. How we use your data
Your data is used to respond to your enquiries, deliver our coaching services, send relevant health and fitness information, and improve our services. We do not sell your data to third parties.
4. Legal basis
We process your data on the basis of legitimate interest (enquiries and service delivery) and, where applicable, your consent (marketing communications). You may withdraw consent at any time.
5. Data retention
We retain your data for as long as you are an active client or enquirer, and for up to 3 years thereafter unless you request deletion.
6. Your rights
You have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, email us at: [email protected]
7. Cookies
Our site uses minimal cookies necessary for functionality. No tracking or advertising cookies are set without your consent.
8. Third-party services
We use GoHighLevel (GHL) as our CRM platform to manage contacts and communications. Their privacy policy applies to data processed through their systems.
9. Contact
For any privacy-related queries: [email protected] — Risy Online LTD, United Kingdom.